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DJ
David Johnson
Gear Plus Member
Repair Tracker

Live repair updates

Every ticket in one place, with technician notes and a full status timeline.

  • iPhone 15 128GB
    RP-4021In Repair
    iPhone 15 128GB

    Cracked back glass · water resistance restore

    Estimated completion
    07 Jul 2026
    Ifeoma A. · Technician update

    Rear glass replaced. Sealing chamber and pressure test scheduled tomorrow.

    1. Received at Orion Lab
      01 Jul
    2. Diagnostics complete
      02 Jul
    3. Parts fitted
      04 Jul
    4. Quality check
      06 Jul
    5. Ready for pickup
      07 Jul
  • Dell XPS 15
    RP-4008Ready for Pickup
    Dell XPS 15

    Battery not holding charge

    Estimated completion
    Today
    Tunde O. · Technician update

    New OEM battery installed. 42-cycle burn-in passed at 100% health.

    1. Received
      22 Jun
    2. Diagnostics
      23 Jun
    3. Battery replaced
      27 Jun
    4. Quality check
      01 Jul
    5. Ready for pickup
      03 Jul